Terms of Service
Last updated 25 October 2026
These terms cover your use of Oyadesk, a clinic management service run by Acquisition Hive (“we”, “us”). “You” means the clinic and the people it gives access to. By using Oyadesk you agree to these terms.
1. The service
Oyadesk helps eye clinics keep patient records, run the day’s queue, bill, sell glasses and send messages. We may add, change or remove features as the service grows.
2. Your account
The clinic owner manages who on their team can use Oyadesk and what each person can do. Keep passwords and PINs private. You are responsible for what happens under your clinic’s accounts. Tell us quickly if you think an account has been misused.
3. Your data
Your clinic owns the data it puts into Oyadesk, including patient records. We host and process it to provide the service to you.
We may use data on the platform to run, support, secure and improve Oyadesk, and to create combined or anonymised insights. We do not sell your data.
Your clinic is responsible for telling its patients how it uses their information, getting any consent the law requires, and handling patients’ requests to see, correct or delete their information. Oyadesk gives you the tools to do this.
4. Messages
Messages (such as reminders and “glasses ready”) are sent through your clinic’s linked OtoPing account and its own WhatsApp number. You are responsible for the content of messages your team sends and for following WhatsApp’s rules.
5. Fair use
Don’t use Oyadesk to break the law, harm others, or try to get into data or accounts that aren’t yours. Don’t copy, resell or try to break the service. We may suspend accounts that do.
6. Fees
Fees are as agreed with your clinic. If fees are not paid, we may limit access after giving notice.
7. Ending the service
You can stop using Oyadesk at any time. If you leave, we will help you take a copy of your data. We may close accounts that break these terms.
8. Our responsibility
We work hard to keep Oyadesk running, safe and backed up, but we can’t promise it will never be interrupted or error-free. Oyadesk supports your clinical decisions; it does not replace them. As far as the law allows, we are not liable for indirect losses, and our total liability is limited to the fees you paid us in the last 12 months.
9. Changes
We may update these terms. If a change is important, we will tell the clinic owner before it takes effect.
10. Law and contact
These terms are governed by the laws of the Federal Republic of Nigeria. Questions: info@acquisitionhive.com.